Refund Policy
We strive to provide the best service possible. However, if you are not completely satisfied with your purchase, we offer the following refund policy:
Eligibility for Refunds
- •Refund requests must be made within 30 days of purchase
- •Digital products and services are non-refundable once accessed
Refund Process
- 1Contact our customer service team with your order number
- 2Provide reason for refund request
- 3Return item(s) if applicable
- 4Allow 5-7 business days for refund processing
Dispute Resolution
In the event of a dispute, we follow these procedures:
Dispute Process
- 1
- 2Include all relevant documentation and evidence
- 3Our team will review within 48 business hours
- 4Resolution will be provided in email
Escalation Process
If you are not satisfied with the initial resolution:
- •Request escalation to supervisor level
- •Case will be reviewed within 5 business days
- •Final decision will be communicated in writing
Legal Rights
This policy does not affect your statutory rights. Consumers retain all legal rights under applicable consumer protection laws.
Contact Information
For refunds or disputes, contact us at:
Business Hours:Monday-Friday, 9 AM - 5 PM EST